Mauritius being multilingual both English and French languages practised the easier it is to manage French, English BPO's or even call centres.

We have a very good advantage in terms of time zones and also in terms of flexible hours.

Why outsource in Mauritius ?
• Well educated labor market.
• Understanding of English & French both part of the local “patrimoine”.
• Highly cost effective as compared to western countries.
• By outsourcing to Mauritius an organization can save as much as 40-50% percent of costs,compared to what it would cost in the western countries thus allowing an organization a great competitive edge. In terms of quality the clients' data is processed through the method of conventional "double keying" to provide an excellent accuracy level.
• Low labor cost.
• The cost of qualified personnel being lower in Mauritius than the western countries is attracting several offshore partners to make investments in Mauritius.
• World class infrastructure.
• Quick turnaround time.
• The time zone difference between Mauritius and US can be used to advantage for providing quick turnaround time. While the US sleeps, Mauritius works, and vice-versa.
• This effectively gives a 24 hour working environment.

SKILLS
• IT Outsourcing
• Web Based Support: Live E-mail Assistance and Live Collaborative Online Chat
• Voice Support: Inbound and Outbound Voice Support
• Program Management
• Defining and Implementing Project Management Methodology
• Developing Project Management Standards
• Organizing and building Program Management Office (PMO)
• Developing Management Reporting Standards
• Training Customer Agents Staff
• Business Process Outsourcing (BPO)
• Insurance & Healthcare: Claims Processing, Inbound & Outbound Call Centers, Debt Collection & Receivables Management, Technical Helpdesks
• Financial Services: Data Processing, Order Processing
• HR: Benefits Administration
• Accounting: Back Office
• Publishing: Content management our focus on BPO and IT enabled services enables us to facilitate strategic alliances and business alliances across geographies with various companies.

Why StarWeb ?
• In savings - manual data entry savings of by 55% annually are not uncommon.
• In adaptability - our technology accepts all styles and combinations of cursive handwriting, constrained and unconstrained handprint and machine print, etc.
• With accuracy - you'll get unsurpassed read rates on all characters and form types.
• In profitability - our software captures information fast and efficiently, enabling companies to lower their operating costs, increase productivity and free up staff to focus on new moneymaking opportunities.
• Outstanding customer care.
• Professional service of proficient personnel.

TERMS
Prices, payment terms and turnaround time are flexible and depends on the project. The length of the contract makes a difference on the pricing policies practised.

The longer the contracts the cheaper the prices become.

Our Strength & Competency
• Reduced Costs - Economic forces and industry trends are leading executives to fully or partially outsource non-core competencies and leverage international resources to reduce costs. Through our global workforce, we help our customers increase ROI by providing services at lower than
market costs–with no sacrifice in quality or time.
• Speed-to-Market - With access to a large skilled labor pool and 24 hour production we have the people and skill sets to meet your needs with rapid delivery – helping your company stay ahead of the competition.
• Superior Quality - Using our global solutions methodology, we guarantee superior quality and customer satisfaction.